![]() I listened to a book that was pretty awful last month, and decided I'd get my money back - but when I clicked on it there was a message that I had to contact customer service in order to do so. We want to ensure fair use of the benefit and guarantee a great listen every time as long as you have an active monthly or annual AudibleListener membership." Vague much? Oh look - there's a link: "How many returns can be made using the Great Listen Guarantee benefit?" Answer: "The number of returns allowed is analyzed on a case-by-case basis. ![]() ![]() OK - is there a limit on many books can be returned? That, as Hamlet says, is the question. Members can return audiobooks using the online return tool - as long as the audiobook(s) was purchased within the past 365 days." "The Great Listen Guarantee is a membership benefit to Audible credit plan members that allows you the ability to return audiobooks you are unsatisfied with for any reason. Audible has a "Great Listen Guarantee", described thusly: I just got finished with a chat with an Audible customer service representative that was. ![]()
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